make a huge difference in 1000 days
An Edinburgh Napier/Carnegie collaboration 2008-09
Helping universities and colleges to find out more about virtual reference What is virtual reference?
An Edinburgh Napier/Carnegie collaboration 2008-09
Helping universities and colleges to find out more about virtual reference What is virtual reference?
Establish 'why?' Know your reasons for getting going with a virtual reference service, and talk with others about it. More...
See Good Practice How much time and money is available to you? Begin by cutting your cloth accordingly. More..
Investigate Software Not all virtual reference software is expensive, but not all free software is great. Look at what you really need. More...
Talk and liaise Work with colleagues in the library, and in the rest of the University to establish the best route to success for the service. More...
Setup, trial, review Look at how the service has been used, what students think of it, and how it might be improved. More...
"It's been a fantastic service and opens up lots of new ways of helping students and opportunities for collaboration between librarians and between institutions. It's great for getting alongside students who don't come into libraries very often - distance learners, placement students, carers etc".
Quote from Virtual Enquiry Project Survey 2008
Project Team presentation at LILAC 2009 conference Members of the virtualenquiry project team discussed the ideas behind the project, as well as the roadmap to success at this year's LILAC conference in Cardiff, Wales. The presentation is available to view here.
Web 2.0 Forum for Academic Librarians Project members will be presenting ideas and concepts from the virtual enquiry project to an JISC RSC Scotland South and West event at the beginning of June.